INFORMATION MANAGEMENT OFFICER Organization

Introduction

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organisation with more than 7,000 staff and 8,000 volunteers. Based in Copenhagen (Denmark) and present in forty countries, the Danish Refugee Council is a non-profit-making, politically independent, non-governmental and non-denominational relief organisation.

Our vision is a dignified life for all displaced. All our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

Background

A country of around 230M inhabitants, with over 129 million currently living in poverty, Nigeria faces one of the world's most complex humanitarian crises in the world. The fifteen-year conflict in the Borno, Adamawa, and Yobe (BAY) states, driven primarily by the Boko Haram insurgency and its splinter groups (ISWAP and JAS), has resulted in widespread displacement, violations of international humanitarian and human rights laws, and acute protection needs. More than

2.3 million people remain internally displaced in the northeast, while in the Northwest region an additional 1.3M people have been forcibly displaced due to banditry, kidnapping, and herders -farmers conflict. Northern Nigeria is heavily impacted by climate change, including lengthening lean seasons and erratic rainy seasons and droughts, resulting in food production shortfalls and more population displacements. Severe acute malnutrition is affecting a world-high total of 1.8 million children across BAY and northwestern states.

In 2026 Nigeria’s humanitarian system will be transitioning from UN-led toward nationally owned coordination, with some lack of clarity regarding concrete mechanisms to be it in place and amid a funding crisis.

DRC has been operating in Nigeria since 2016. The Country Office is in Abuja and has 2 area offices in Maiduguri and Sokoto with protection activities. in Bama, Banki, Gwoza, Ngala, Gusau, Sokoto North, Sokoto South, Ilela, Damasak, Madagali, Kaura Namoda DRC Nigeria's multi-sectoral response addresses core Strategic Priority Interventions: Hard-to-Reach populations, Economic Recovery, Protection, and increasingly climate resilience. The operation focuses on both emergency response and solutions programming with expanding partnerships with local actors.

Duties and Responsibilities:

• Maintain and update ActivityInfo beneficiary databases and support beneficiary registration, data entry, synchronization, and consolidation across consortium partners and programme activities.

• Support the configuration, testing, maintenance, and routine updating of ActivityInfo forms, databases, calculated fields, reporting tools, and mobile/offline data collection workflows under the supervision of the IM Specialist.

• Support field teams and partners with ActivityInfo mobile data collection, including user access, downloading forms and databases for offline use, synchronization, troubleshooting, and verification that submitted records are successfully received in the database.

• Conduct routine data quality assurance, identify missing, incomplete, inconsistent, or unusual records, support the execution and monitoring of automated quality checks, and follow up issues recorded in the ActivityInfo Cleaning Log with partner MEAL focal points.

• Support beneficiary deduplication processes, including running approved exact and fuzzy duplicate checks, reviewing generated outputs, maintaining deduplication logs, and following up flagged records with the IM Specialist and designated partner MEAL staff for validation and resolution.

• Support MPCA beneficiary and distribution reconciliation by preparing ActivityInfo extracts, matching registration and distribution records, identifying missing or unmatched beneficiaries, duplicates, and inconsistencies, and preparing exception lists for review by the IM Specialist and partners.

• Support the IM Specialist during reconciliation with the Cash Specialist by cross-checking FSP payment lists against finalized ActivityInfo beneficiary and distribution records, confirming beneficiary IDs, names, amounts, beneficiary counts, and total cash disbursement figures.

• Prepare and maintain beneficiary lists, routine protection referral list and monitoring reports, dashboards, data extracts, and summary statistics for programme monitoring, PDM, donor reporting, management review, and other approved information needs.

• Provide first-line technical support and practical training to consortium partners and programme/MEAL staff on ActivityInfo, approved data collection tools, data quality procedures, reporting requirements, and standard IM workflows, escalating complex issues to the IM Specialist.

• Maintain organized and up-to-date IM documentation and records, including data quality and reconciliation files, data dictionaries, form and version changes, user access records, and relevant SOPs, while ensuring beneficiary information is securely stored and handled in accordance with DRC data protection and confidentiality requirements.

• Support other information management and data management tasks assigned by the IM Specialist and Chief of Party in line with programme priorities.

The responsibilities listed above are not exhaustive and may be readjusted according to operational needs but will remain in line with the overall purpose of the role.

Experience and technical competencies:

Education: (include certificates, licenses etc.)

• University degree in computer science or programming, information management, information technologies, or other relevant area. Masters preferred.

• Certificate in programming languages desirable

Essential:

• Minimum of 3 years’ experience in information management, database design or database administration, and/or information management with development projects implemented by national/international NGOs/UN.

• Strong knowledge and experience in data analysis software (ActivityInfo, Excel, SQL, R, Access, PowerBI or other statistical package)

• Strong knowledge of data management systems, including database design, management, and administration.

• Experience with GIS mapping and other spatial analysis tools is an advantage.

• In-depth understanding of database platforms and the ability to write code and queries.

• Knowledge of M&E processes and data collection platforms such as ActivityInfo, Kobo, ODK, SurveyCTO, CommCare.

• Demonstrated experience in training and capacity-building on information management systems and data collection processes.

• Strong analytical and problem-solving skills, with attention to detail.

• Excellent communication and collaboration skills, with the ability to work in diverse teams.

• Strong organizational skills, with the ability to manage multiple tasks and meet deadlines.

• Full professional proficiency in English

Additional skills

• Languages spoken in Northern Nigeria.

• Strong analytical skills, ability to develop tools/SOPs, and experience in participatory training approaches.

• Ability to work independently, take the lead, collaborate effectively, and uphold DRC core competencies.

• Good if experience in integrated programming with other sectors

• Experience with activity info.

We offer:

Contract length: 6 months, with the possibility of extension depending on funding availability.

Workplace: Abuja, Nigeria

Start date: When the right candidate is identified.

Salary and conditions will be in accordance with the DRC National salary structure. This is contractually a national position for which local Nigerian terms and conditions apply.

Application Process:

All applicants must send a cover letter and an updated CV (no longer than four pages) on the DRC Website. Both must be in English.

DRC provides equal opportunity in employment and prohibits discrimination in employment on the basis of race, sex, colour, religion, sexual orientation, age, marital status or disability.

DRC encourages all applicants to apply and does not practice any discrimination in any recruitment process. Applications submitted after the closing date will not be considered.

However, all applicants shall take into consideration that DRC cannot offer an international work contract to a citizen of the country of assignment (in this specific case, Nigeria)

Deadline: Applications close on Friday, the 18th of September 2026 at midnight (GMT time).